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How To Prepare Your Content Before Hiring A Web Designer

  • 15 min read
  • Last updated: May 5, 2026
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Written by

Ethan Weston

Growth Marketer

So, you're finally getting a new website. It feels good, right?

But here's something nobody tells you. The designer you hire? They can't read your mind. And they definitely can't write your content for you. Not the good stuff anyway.

Someone hires a designer. Pays a deposit. Gets all excited. Then the designer asks for the content. And... you have no response!

The client disappears for weeks. Then comes back with half-finished text copied from their old site. Or worse, nothing at all.

The project stalls. Deadlines get pushed. Everyone gets frustrated.

Here's the truth: Your website content is YOUR job. Not the designers. The designer builds the house. You have to furnish it.

And if you show up on move-in day with no furniture? That house stays empty. Doesn't help anyone. So, today let’s understand how to prepare content for web design so your project goes smoothly, your designer loves you, and your new site actually works.

Let us look at an example to help you better understand the situation.

There is a guy, “John Doe,” running a successful business. And finally, after 5 years, he decides to upgrade his website.

He contacted a designer, paid them up, and got excited. But as soon as the designer asked for the content, he went blank.

Two weeks passed with no results. The designer contacted him multiple times, inquiring about the project, but John had no response, except that he is working on it. And after a whole month, Doe brought up some old, vague-looking content. On top of that, he complained to the designer that he expected him to write the content, as he is paying him.

Unfortunately, a designer is someone who can design and not write the content. Nobody knows your customers the way you do. Your story, brand voice, aspirations, and vision all belong to you. Only you know the stuff!

So, if you want a website that actually works, you need to bring the content. The designer brings the skills. Together, you build something great.

Here's what goes wrong when you skip the prep work and lack copywriting.

YOUR PROJECT TAKES FOREVER

Designers can't design without content. Not really. They need words to know how big headings should be. They need images to know how to lay out pages. Without content, everything stops.

YOU PAY MORE

Designers charge by the hour usually. If they're waiting on you, that time still counts. Or they build stuff, you change content later, and they have to rebuild. More hours. More money.

YOU GET A WORSE SITE

When designers have to guess your content, they guess wrong. Pages don't flow right. Important stuff gets buried. Your site looks pretty but doesn't work.

YOU SETTLE FOR LESS

By the time you finally get content together, you're so tired of the project you just accept whatever. “Good enough” becomes the goal.

And “good enough” doesn't bring in customers.

Nobody wants this. Your designer doesn't want this. You definitely don't want this.

So, let's fix it.

Right now. Seriously!

The moment you decide to get a new website, start gathering content.

You don't need finished, perfect text yet. But start collecting. Start thinking. Start writing down ideas. Start jotting down ideas of what your copywriting process will look like.

Do you know the best time to prepare content for web design? It’s before you even talk to a designer! This way, you can explain your vision the first time you meet them with confidence.

Plus, going through this process helps YOU figure out what your site needs to do. You'll discover pages you didn't think about. You'll realize what's missing from your current site.

It's like cleaning your house before the movers come. Yeah, it's work. But it makes everything after so much easier.

Before you write one word, answer this:

What does this website need to DO?

Not look like. DO. Getting it?

Does it need to sell products? Book calls? Get people to call you? Build an email list? Show off your work so people hire you?

Be specific.

“Get more customers” is too vague. “Get 10 new consultation calls per month” is perfect.

Write this down. Put it where you can see it. Every piece of content you create should point back to this goal.

Step #2: Know Who You Are Talking To

Here's where most business owners mess up.

They simply write for themselves! They will start with how exceptional they are and end with how many awards they have received.

But honestly, your reader doesn’t care about it at all. They are not interested in knowing how long you have been in business or how great your services are. All they care about is the answer to their query, “Do you understand my pain? And can you solve MY problem?”

Therefore, before you write anything, make sure to understand your target audience. Understand the pain problems, the concerns, and reservations they have. And then address those issues in your content.

For instance, your customer is looking for an HVAC repair expert. And your website says, “We have over a decade of experience, with five awards.” The customer wouldn’t care at all. But if your website says, “We have been in the business for over a decade, ensuring your HVAC system stays in perfect conditions all year round.” The customer has the answer!

This is real person talk!

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Step #3: Look At Your Competition

This one feels weird for some people. Like you're cheating or something.

You are not. You are being smart.

Spend an hour looking at other sites in your industry. Not to copy them. To learn from them.

What do you like about their sites? What do they do well? What pages do they have that you don't?

More importantly, what do they do badly? Where are the gaps? Can you do it better?

This is called competitor analysis. Fancy term, simple idea. See what's out there, then figure out how to be better.

Step #4: Map Out Your Pages

Don’t just start writing anything. You need to understand what you are writing. And this process is called page structure designing.

Every website needs certain pages. Most need:

  • Home page
  • About page
  • Services or Products page
  • Contact page

Beyond that, it depends on your business. Maybe you need a blog. Maybe a portfolio. Maybe case studies. Maybe FAQs.

Write down every page your site needs. Give each page a name. This becomes your sitemap, the blueprint for your whole site.

Keep it simple. Most small business sites don't need 20 pages. Start with what matters. You can always add more later.

Step #5: Gather Your Images

Text is only half the story. You need pictures too.

Start collecting now. Don't wait until the last minute.
Look for:

  • Photos of you and your team (real ones, not stock photos)
  • Photos of your work (products, projects, results)
  • Photos of your space (if that matters for your business)
  • Customers using your stuff (with permission)

Good photos make a huge difference. They build trust faster than words ever could.

If you don't have good photos, budget for a photographer. Seriously. It's worth it.

And if you absolutely must use stock photos, pick ones that don't look like stock photos. No fake smiles. No models in suits shaking hands. Real-looking people only.

Okay, time to actually write.

Start with the easy stuff. Contact page. Services page. Then work up to the harder ones like About and Home.

Here's a secret: You don't need to be a great writer. You just need to be clear.

Write like you talk. Not like a fancy brochure. Not like a textbook. Like you're explaining something to a friend.

Short sentences. Simple words. One idea at a time.

And never wait until everything is perfect. Write it, get it fixed, and move on. Your designer is there to help make it look good. You can always tweak it later.

Let's make this easy. Here's your website content and page structure guideline:

Home Page

  • Clear headline that says what you do
  • Sub-headline that adds detail
  • Main call-to-action (what do you want people to do?)
  • Proof that you're good (testimonials, awards, numbers)
  • Overview of what you offer

About Page

  • Your story (how you started, why you do this)
  • Your team (photos and short bios)
  • Your values (what matters to you)
  • Your credentials (why people should trust you)

Services/Products Page

  • What you offer (clear descriptions)
  • How it helps people (benefits, not just features)
  • Pricing (if you share it) or how to get pricing
  • What happens next (how to buy or book)

Contact Page

  • Phone number
  • Email
  • Address (if you have a physical location)
  • Contact form (keep it simple)
  • Social media links
  • Hours (if people need to know)

Other Pages (as needed)

  • Blog posts
  • Case studies
  • FAQs
  • Portfolio
  • Testimonials

Here's where things get next-level.

Your brand messaging is how you talk about yourself. The words you use over and over. The feeling behind everything.

Are you friendly or professional? Casual or formal? Funny or serious?

Get clear on this before you write. Because your About page should sound like your Services page. Your emails should sound like your website. Everything should feel like it came from the same place.

Write down three words that describe your brand voice. Then check every page against those words.

Step #8: Get Feedback

Don't write in a bubble.

Show your content to real people. Customers if you can. Friends if you can't. Ask them:

  • Does this make sense?
  • Would this make you want to buy?
  • What's confusing?
  • What's missing?

You'll be amazed what you miss. Things that seem obvious to you are totally unclear to someone else.

Fix the problems now, before the designer starts building.

Step #9: Organize Everything

Your designer will love you for this.

Don't send them a random email with 14 attachments named “final draft 3.doc” and “logo.png” and “IMG_4921.jpg.”

Get organized.

Create a folder. Name it something clear like “[Your Business] Website Content.”

Inside, put:

  • One file per page (named clearly: “Home Page.doc,” “About Page.doc”)
  • All images in one place (named clearly: “team-photo.jpg,” “product-shot-1.jpg”)
  • Your logo files (ask your designer what formats they need)
  • Any brand guidelines you have (colors, fonts, etc.)
  • Links to sites you like (for inspiration)

Put it all in Google Drive or Dropbox. Share the whole folder with your designer.

This one step alone will save hours of back-and-forth.

Now you know about web design preparation, time to understand what the thoughts of the designer are!

After thoroughly analyzing what most of the designers want, here is a list for you to understand them deeply.

  • “Please don't wait until the last minute. I can't design around words I don't have.”
  • “Your first draft doesn't have to be perfect. Just get something down. We can fix it together.”
  • “Real photos of real people beat stock photos every time.”
  • “Tell me what you want the site to DO, not just what you want it to look like.”
  • Timeless beauty
  • “If you don't know what to write, just talk to me. Record yourself explaining your business. I can work with that.”
  • “Trust me more. I'm on your side. I want this site to work as much as you do.”

Learn from others' screw-ups:

WRITING FOR YOURSELF

“We've been in business since 1982” is fine. But lead with what customers care about: “We fix leaky faucets fast.”

BEING TOO VAGUE

“Quality service” means nothing. “We show up on time and clean up after” means everything.

NO CALL-TO-ACTION

Every page should tell people what to do next. Don't assume they'll figure it out.

BURYING THE GOOD STUFF

Put your most important info first. Don't make people hunt for it.

TRYING TO SOUND SMART

Big words don't impress anyone. Clear words sell to everyone.

Here's the deal.

A great designer can make your site beautiful. They can make it fast. They can make it work on phones.

But they can't make it say the right things. Only you can do that.

The more you prepare content for web design before starting, the better your site will be. Faster launch. Lower cost. Better results.

And honestly? Going through this process makes you a better business owner. You'll understand your customers better. You will know what makes you different. You will have clarity about what you actually do.

That stuff matters way beyond your website.

Need someone reliable?

At The Designers Agency, we don't just build websites. We guide you through the whole process, including the content part. We ask the right questions. We help you figure out your goals definition. We dig into your target audience, so your message actually connects with the right people.

From preparing content for website to designing, we got you!

LET’S GET STARTED